Privacy & Cookie Policies
Effective Date: 1 July 2025
Privacy Policy
Swiss Cycology Tours (“we,” “us,” or “our”) values your privacy and handles your personal information with care, in accordance with applicable laws. This Privacy Policy explains how we collect, use, share, and safeguard your data when you interact with our website, services, or tours (collectively, the “Services”). By using the Services, you agree to this Privacy Policy.
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and the effective date at the top will reflect the latest revisions. Please review this Privacy Policy periodically. If you have questions, contact us at hello@swisscycologytours.com.
Information we collect
We collect information you provide directly to us and information automatically collected through your use of our Services.
Information you provide
We collect personal data when you interact with us, including:
i. Contact information: Name, email, phone number, and address.
ii. Payment details: Processed securely through our third-party provider, Stripe (Stripe Privacy Policy).
iii. Booking information: Any specific requirements (e.g., dietary restrictions or allergies).
iv. Passport or identification details: Required for certain tours.
v. Health information: For tours requiring fitness or medical considerations.
Automatically collected information
When you access our website or interact with our Services, we may collect:
i. Device information: Browser type, operating system, and device model.
ii. Usage data: IP address, pages viewed, links clicked, and time spent on our website.
iii. Location data: Approximate location based on your IP address.
iv. Cookies and tracking technologies: For analytics and personalised services.
How we use your information
We use your data to:
i. Provide and improve our Services, including managing your bookings and delivering tailored cycling experiences.
ii. Communicate with you about your tour, account, and promotional updates.
iii. Process payments and ensure transaction security.
iv. Comply with legal obligations and protect against fraud or misuse.
v. Enhance our website and analyse user trends.
Sharing your information
We may share your personal data with:
i. Service providers and partners: Including payment processors, tour guides, and accommodation providers, to fulfill bookings and deliver Services.
ii. Legal and regulatory authorities: If required by law or to protect our rights.
iii. Third-party analytics and marketing partners: For improving our Services and tailoring promotional content.
iv. Others with your consent: In cases where you explicitly agree to data sharing.
v. We do not sell your personal data to third parties.
Data transfers
As a Swiss-based company serving clients globally, we may transfer your data to countries outside your home jurisdiction, including the USA, UK, and EU. When transferring data, we adhere to applicable data protection laws, using safeguards such as Standard Contractual Clauses (SCCs) and adequacy decisions for the EU/UK.
Data retention
We retain your information only as long as necessary for:
i. Providing Services and completing bookings.
ii. Legal, accounting, and tax compliance.
iii. Improving and analysing our offerings.
iv. When no longer required, your data is securely deleted or anonymized.
Cookies and tracking technologies
We use cookies and similar tools to:
i. Personalise your experience.
ii. Improve website functionality.
iii. Analyse website performance.
iv. You can manage your cookie preferences through your browser settings. For more details, please refer to our Cookie Policy (below).
Your privacy rights
Depending on your location, you may have the right to:
i. Access, correct, or delete your personal data.
ii. Restrict or object to data processing.
iii. Withdraw consent where processing is based on your consent.
iv. Lodge a complaint with a data protection authority.
To exercise your rights, contact us at hello@swisscycologytours.com
Data security
We implement technical and organisational measures to protect your data. While no system is completely secure, we continually review our practices to safeguard against unauthorised access, data breaches, and other risks.
Children’s privacy
Our Services are not intended for individuals under 18 years of age. We do not knowingly collect data from minors. Parents or guardians can contact us to request the deletion of a minor’s data. If we become aware that we have collected personal data from a child under 18 without parental consent, we will take steps to delete it promptly
Updates to this Policy
We may update this Privacy Policy periodically. Changes will be posted on this page, with the updated date reflecting the latest version.
Cookie Policy
At Swiss Cycology Tours, we use cookies and similar technologies to improve your experience on our website, analyse site traffic, and personalize content and ads. This Cookie Policy explains what cookies are, how we use them, and your choices regarding their use.
What are cookies?
Cookies are small text files that are stored on your device when you visit a website. They help us recognise your browser and gather data to improve your browsing experience.
Types of cookies we use:
Essential Cookies: These cookies are necessary for the website to function and cannot be switched off. They include cookies that enable basic functions like page navigation and access to secure areas.
Analytics Cookies: These cookies help us track and analyse website traffic and user behaviour (e.g., Google Analytics). The data collected is anonymized and used solely for improving the user experience.
Marketing Cookies: We use these cookies to track visitors across websites to display relevant ads. These may involve third-party cookies from advertising platforms like Google or Facebook.
Preference Cookies: These cookies allow the website to remember your preferences (e.g., language settings) to provide a more personalised experience.
How we use cookies
We use cookies to:
Provide the functionality and security of our website.
Analyse usage to improve our website’s performance.
Personalize your experience and show relevant advertisements.
Consent to use cookies
When you first visit our website, we ask for your consent to use non-essential cookies via a cookie banner. You may accept, reject, or manage your cookie preferences at any time. You can also withdraw your consent by adjusting your browser settings or using our cookie management tool.
Your rights
Under applicable data protection laws, you have the right to:
Access and request copies of your data.
Withdraw consent at any time.
Request the deletion or modification of data collected via cookies.
Lodge a complaint with a supervisory authority if you believe your data is being misused.
Third-Party Cookies
We may use third-party services that set their own cookies on your device to track performance, provide social media functionality, or display targeted advertisements. Please refer to the privacy policies of these third parties for more information.
Cookie retention period
Cookies are stored on your device for varying lengths of time. Some cookies are deleted when you close your browser (session cookies), while others remain for a specific period or until you delete them (persistent cookies).
Contact Us
If you have any questions or wish to exercise your rights, contact us at:
Swiss Cycology Tours
Bergstrasse 14, 8810 Horgen, Zurich, Switzerland